Our delivery service is available throughout most of the UK and Europe and is handled by multiple carriers.
We have no minimum order nor maximum limit except for available at any single time. Should you need extra or extraordinary quantities, or information, we can be contacted directly at firstname.lastname@example.org.
It may happen that some of the selected products you order are out of stock after placing the order, in which case, we will offer a refund with notification by e-mail.
Instructions can be provided for specific requests regarding the exact place of delivery. For example, you may request your order to be left with a neighbour or in a porchway. In such cases, we will provide instructions for the courier, though it is always up to the courier's discretion whether the instructed place of delivery is appropriate or not.
Should you receive a damaged package, please sign for it with reservation, photograph the damaged caused and contact us immediately. With this information we will be in a position to offer either a refund or provide you with another delivery free of charge.
Shipping times vary depending on the location: 7 - 21 working days for the UK and 3 - 5 working days for Germany.
Free shipping on all orders over £60 in the UK and €70 in Germany.
This post is also available in: Deutsch (German)